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Monroe Tire and Service Mission Statement

Monroe Tire and Service Mission Statement

 

It is important to communicate our belief system to our family and customers.  In today's age of social media, the internet and technology, sometimes the basics get lost.  You are the reasno we have been part of this community for over 40 years and 2 generations.  We value and respect our relationship with you, our customer.

 

Our goals every day are to:

 

- Assist you in keeping your vehicle safe

- Assist you in the repair of your vehicle’s wear and tear

- Assist you in achieving the best value in vehicle maintenance

- Assist you in managing the stress of an unexpected breakdown

- Assist you in understanding what needs to be done and why

- Earn your trust and confidence by being consistent in all of the above

 

Our recommendations come to you in truth and honesty based upon the knowledge and experience we have communicated.  We try to keep our suggestions simple.  If you are unclear, please ask questions.

 

I hope you noticed we use the word “assist”.  Simply put, maintaining your vehicle is a share venture.  We appreciate the trust you have placed in us to “assist” you in keeping things on track.

 

As much as we all strive for perfection both personally and professionally, just like you… we are human and are works in process.


Written on Thursday, September 11, 2014 by
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Shelby, NC 28150

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